Salary: $175,536.82 - $213,365.98 Annually
Under general direction, assists the Public Works Director manage and direct Service Center Maintenance Operations. This position participates in policy and procedure development, budget development and administration as well as manages the daily operations of the Service Center. The Assistant Director of Public Works – Operations provides leadership, direction, oversight, and management of public services field operations to ensure efficient, reliable, and cost-effective operations and maintenance of facilities and infrastructure.
Supervision Received and Exercised
Receives general direction from the Public Works Director. Exercises direct supervision over assigned management, supervisory, professional, technical, and office support personnel.
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
- Supervise and participate in the development and administration of the Service Center work; establishes and monitor performance standards, assigns work activities, projects, and programs; monitors workflow; reviews and evaluates work products, methods, and procedures.
- Ensure Service Center operations perform effectively by establishing goals, objectives, performance standards and policy guidelines and by evaluating the performance of managers, supervisors, and contractors.
- Develop and implement the Service Center work plan; assign work activities, projects, and programs; monitor workflow; review and evaluate work products, methods, and procedures.
- Select, train, motivate and evaluate personnel; provide or coordinate staff training.
- Conduct research to resolve complex issues, conflicts, complaints, and requests; determine and implement corrective action.
- Prepare requests for proposal, reviews proposals, recommends award of contracts and ensures that contract provisions are being followed; Approve bid specifications for equipment and services written by staff.
- Develop long-range plans and objectives for Service Center operations; conduct a continuing review of activities for purposes of detecting problem areas and increasing efficiency; participates in the review and consideration of problems and issues of concern to the Public Works Department.
- Ensure that the City is compliant with all appropriate regulatory mandates (air, water, and waste disposal, etc.).
- Assist in the review and update per OSHA requirements the Illness, Injury and Prevention Plan for the Service Center.
- Coordinate Service Center activities with City Staff, Contractors, outside agencies and organizations.
- Provide staff assistance to the Director of Public Works; prepare and present staff reports and other necessary correspondence.
- Prepare the Service Center budget as well as participate in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures and implements mid-year adjustments.
- Participates in the development, implementation and improvement of systems, policies, and procedures to meet compliance requirements and facilitate operations; analyzes and recommends measures to improve customer service and business processes.
- Assists the Director of Public Work on special projects; performs administrative and technical duties necessary to achieve goals and objectives.
- Research and prepare technical and administrative reports and studies; prepare written correspondence as necessary.
- Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
- Perform related duties as assigned.
- Principles and practices of public works administration especially as related to municipal maintenance operations.
- Principles and practices of leadership, motivation, team building and conflict resolution.
- Principles of supervision, training, and performance evaluation.
- Personnel administrative rules and application of appropriate bargaining contracts.
- Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.
- Principles and practices of organization, budget preparation, administration, and personnel management.
- Municipal public works projects, activities, and practices.
- Pertinent local, State and Federal laws, rules, and regulations.
- Occupational hazards and related safety precautions, regulations, practices, and procedures.
- Effective and proper safety standards, practices and procedures relating to equipment operation, heavy labor, pesticide application, traffic control, and the use of hand and power tools and equipment.
- Office methods, procedures, software, and equipment.
- Manage, plan, and direct the administration and operations of the Service Center.
- Supervise, train, and evaluate assigned personnel.
- Interpret and apply City policies, procedures, rules, and regulations.
- Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
- Develop and implement department policies, procedures, and performance standards.
- Assist in the development of long-range plans for the City's maintenance functions
- Successfully develop, control, and administer departmental budget and expenditures.
- Develop working plans and coordinate maintenance and environmental projects.
- Establish and maintain effective working relationships with those contacted in the course of work.
- Communicate effectively both orally and in writing; make oral presentations to community groups and other organizations; and interpret the Department's activities to the public.
- Prepare and present technical and administrative reports, correspondence, and other documents.
- Read and interpret technical manuals, work orders, blueprints, diagrams, plans and specifications.
- Demonstrate initiative and exercise good judgment in the performance of duties.
- Work independently and as a team member; recognize and set priorities and meet deadlines.
- Observe safety principles and work in a safe manner
- On a continuous basis, sit at a desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, computer, and other office equipment.
Education and Experience
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university with major course work in construction management, civil engineering, public or business administration, landscape architecture or a related field.
Seven years of increasingly responsible public works operations/ maintenance experience, including three years of significant administrative and managerial experience responsible for multiple operations with subordinate managers and supervisors.
Licenses and Certifications
- Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternative transportation
- Possession of a valid Certificate of Registration as a civil engineer issued by the California Board for Professional Engineers, Land Surveyors, and Geologists or Licensure from the California Architects Board (or other US state licensure board) is desirable.
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer. Vision to read printed materials and a computer screen, and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures.
May be required to attend Commission/Committee meetings outside of regular work hours or work as needed for emergencies on evenings, weekends, and holidays.
- May be required to work unusual hours, in emergency situations, and to be on an "on-call" basis as assigned.
- Must be able to perform all of the essential functions of the job assignment.