Director of Operations

Washtenaw County Road Commission | Washtenaw County, MI

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Posted Date 5/02/2022

Washtenaw County Road Commission (WCRC) is seeking qualified applicants for the position of Director of Operations. An employee in this position directs and supervises all activities of the Operations Department including road and highway maintenance, buildings and grounds maintenance and fleet maintenance.

WCRC is the county-level road agency in Washtenaw County, Michigan. WCRC is responsible for maintaining a road system that is reasonable safe and convenient to the traveling public. When working for WCRC you're taking on more than a job. A career in the public sector gives you a chance to truly serve the community in a meaningful way. WCRC offers stability, work-life balance, a quality work environment and a comprehensive benefits package.


The job duties listed are typical examples of the work performed by an employee in this position. These examples do not include all the duties which the employee may be expected to perform.

  1. Schedules and assigns staff to meet project or program requirements and reviews work accordingly.
  2. Evaluates and reviews employee progress through regular performance evaluations and makes recommendations on promotions and compensation.
  3. Determines short- and long-range infrastructure needs in accordance with asset management principles and WCRC asset management plan; and develops corresponding capital requirements for operations and maintenance plans in cooperation with other departments.
  4. Monitors and controls performance of the department in conformance with objectives, plans, schedules and budgets.
  5. Applies knowledge and experience of operations and maintenance techniques, with sound management principles, to direct the operation of all sections.
  6. Supervises the efficient and effective operation of the department functions and activities to ensure goals and objectives are met.
  7. Visits field job sites periodically to observe safety conditions and monitor project status.
  8. Prepares and regularly monitors annual department budget.
  9. Coordinates the preparation of state and federal grant funding requests for public infrastructure improvement projects.
  10. Responds to public inquiries, investigates and resolves complaints, or refers to appropriate individual for resolution.
  11. Develops and maintains relationships with local government officials, property owners, vendors, contractors and the general public regarding programs and activities, to ensure that efforts are effectively directed toward achieving goals and objectives.
  12. Assists other department heads in the completion of special projects as assigned.
  13. Provides staff support to the Board of County Road Commissioners as needed.
  14. Meets with elected officials of townships, cities, state legislators, and the public to address issues, promote organizational objectives and respond to questions or complaints.
  15. Identifies training needs for job procedures and for vehicle and equipment operation.
  16. Regularly meets with WCRC managers and supervisors to review activities, coordinate work efforts, discuss and resolve challenges to assure adherence to department goals, objectives and policies.
  17. In conjunction with the human resources manager, administers the terms of labor contract, handles grievances and/or employee disputes, recommends staff training and discipline.
  18. Provides information specific to department labor force to assist and/or participate during contract negotiations.
  19. Administers the state trunkline maintenance contract with the Michigan Department of Transportation.


Qualified individuals will be expected to have:

  • A minimum of ten (10) years of administrative and supervisory experience within the public sector, with the most recent three (3) to five (5) years of professional experience managing diverse personnel in administrative, technical and professional fields. Professional experience with a road maintenance agency is desirable.
  • Possession of a bachelor's degree from an accredited college or university in public administration, business, civil engineering, or related field. Advanced degree in management is preferred.

Close: May 28, 2022

Job Category
Local Government
Career Level

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