Operations Supervisor (Operations/Maintenance)

City of Elk Grove | Elk Grove, CA

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Posted Date 4/21/2020

Salary: $95,670.00 - $128,221.00 Annually

Description/Special Instructions

The department of Public Works for the City of Elk Grove is looking for an experienced individual with strong administrative and technical skills to fill the position of Operations Supervisor.  
This position is tasked with directing the delivery of a city-wide maintenance and operations service programs as well as the administration of State and Federal agency permits and policies. Work is organized into several areas including streets, signs and markings, traffic signals and streetlights, and drainage, all of which include preventive maintenance programs. This position provides oversight of staff engaged in the maintenance of these activities.
A significant aspect of the work involves planning, budgeting, making operations decisions and dealing with complaints from internal and external sources; the ideal candidate will be able to multitask successfully, communicate effectively and must be organized with strong follow through.
The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, a deferred compensation match and more.
Filing Deadline Extended:   April 30, 2020 at 5:00 pm
The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism.


Under limited direction, plans, organizes, directs and supervises a broad range of maintenance and operations functions and activities within the Public Works Department; coordinates section activities with department managers/staff, and employees, outside vendors, contractors and agencies and the general public as required; helps assure unit compliance with applicable laws, ordinances, and codes; performs a variety of technical tasks relative to assigned area of responsibility; and performs related duties as assigned.

Representative Duties

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.


  1. Assists in planning, organizing, staffing, directing, and controlling a specialized range of activities to help manage an operational section(s) within the Department and reports recommendations and/or results to the Division Manager.
  2. Plans, prioritizes, assigns, supervises  reviews and evaluates the work of individuals, crews, and/or contractors involved in various operations and maintenance activities including, but not limited to, Pavement Maintenance Program, Concrete & Street Maintenance, Streetscape Maintenance, Drainage Maintenance, Traffic Control and Street Lighting Maintenance, and other related operations, repair or maintenance.
  3. Participates in budget preparation and administration; prepares cost estimates for budget recommendations; submits justifications for staffing, equipment, materials and supplies; monitors and controls expenditures.
  4. Establishes section priorities, goals, and objectives in accordance with Department's core purpose, mission, vision, and values; helps monitor the efficiency and effectiveness of section work products through quality control and related activities and recommends strategies for improvement.
  5. Calculates time, materials, costs, and equipment needs for current and proposed projects; monitors, recommends, and authorizes expenditures within limits of authority.
  6. Assists in the development, negotiation, and preparation of contract specifications for services, materials, equipment, and repair activities; evaluates and analyzes bids; recommends contractor selection; monitors contracts for compliance; helps assure section compliance with laws, regulations, statutes, and codes related to area of assignment.
  7. Prepares statistical and narrative reports, correspondence, and other documents, including those required by law; makes presentations to individuals and/or groups as required.
  8. Reviews, evaluates, and works from architectural, engineering and special drawings and specifications for planning, construction, maintenance and repair.
  9. Investigates and responds to inquiries and complaints from the public, external agencies, or City staff and directs corrective action(s), as necessary to resolve.
  10. Inspects and evaluates work, identifies problems or areas of improvement, and directs remedial action.
  11. Researches, prepares and reviews a wide-variety of written and computerized technical and administrative reports and communications, presentations, and correspondence.
  12. Researches new operational methods, techniques and equipment and recommends their application.
  13. Ensures that safety activities and safe work practices are established and are carried out in an efficient manner.
  14. Participates in the selection of staff; coordinates staff training; conducts performance evaluations; implements discipline procedures, initiates discipline; and resolves general personnel issues.
  15. Builds and maintains positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
  16. Performs related duties as required.



The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

  • General principles, practices, methods, tools, and materials essential to modern public works maintenance, construction, and repair-related activities.
  • Pertinent laws, regulations, and developments, as well as various agencies, that impact public works maintenance, construction, and repair-related activities.
  • Research methods; report writing techniques; statistical concepts and methods; principles and techniques of project management.
  • Principles of supervision, training and performance evaluations.
  • Principles of budget monitoring.
  • Methods and techniques used in customer service and public relations.
  • Principles and procedures of record keeping.
  • Modern office procedures and computer equipment and software.
  • Occupational hazards and standard safety practices.

Ability to:

  • Assist with the management of a City Public Works' maintenance, repair, and construction operational section and activities.
  • Develop equipment specifications and estimate project costs.
  • Interpret and explain pertinent City and department policies and procedures.
  • Assist in the development and monitoring of assigned project and/or program budgets.
  • Develop and recommend policies and procedures related to assigned operations.
  •  Prepare and present complex narrative and statistical reports, correspondence, and other documents.
  • Supervise, train and evaluate assigned staff.
  • Read, write, and speak English at a level necessary for satisfactory job performance.
  • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
  • Effectively represent the City to outside individuals and agencies to accomplish the goals and objectives of the unit.
  • Work cooperatively with other departments, City officials, and outside agencies.
  • Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Equivalent to completion of an Associate's degree, with course work in construction technology, engineering, public or business administration, or a related field.

Five years of increasingly responsible experience performing technical maintenance, repair, construction, or related work in a government public works setting, including at least two years in a supervisory capacity.

License or Certificate:
Possession of an appropriate, valid driver's license.


Physical Demands and Work Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Indoor and outdoor environment; travel from site to site; when visiting sites the incumbent may be required to walk on uneven and slippery surfaces, be exposed noise dust, inclement weather conditions, and potentially hostile environments; incumbents may be required to work extended hours including evenings and weekends.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting and in a field environment; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to walk on uneven terrain, loose soil, and sloped surfaces; to lift, carry, push, restrain, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations; to operate equipment and vehicle; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.






Job Category
Local Government
Career Level

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